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Tell us what you think
We are proud of our services and we would welcome feedback from you. If you would like to compliment or comment on our service, or a particular part of our service, we would welcome and record this.
Any comments will contribute towards ensuring that our customers receive an excellent service at all times.
To provide us with any feedback, please speak to one of the following in the first instance:
Your tutor
Your tutor’s line manager
However, if we are unable to resolve your concerns with regards to any aspect of our service and you are still dissatisfied please contact us.
Please put your complaint in a letter and you will receive an acknowledgement within 3 days of receipt. We will aim to provide you with a full reply within 20 days. If your complaint raises complex issues that cannot be answered within 20 days, we will still write to you to let you know of our progress. We will continue to keep you informed of this at three-weekly intervals until we are able to respond fully to your complaint. A copy of our complaints procedure is available on request.

Kent Adult Education

kentadulteducation.co.uk

03000 41 22 22  contactcentre.adulteducation@kent.gov.uk

Kent Training and Apprenticeships

kenttrainingandapprenticeships.co.uk

0800 731 4297  ktanda@kent.gov.uk

Our Location

 Unit A-B London Road Trading Estate, London Road, Sittingbourne, Kent, ME10 1SX


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