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Accessibility
This accessibility statement applies to Community Learning and Skills, run by Kent County Council.
The content on this website is designed for everyone to find, read and understand. It is compatible with assistive technologies and developed to meet the accessibility standard outlines in this statement.
View the site your way
There are a number of customisation options for your browser and device that could help you use this website and other websites more effectively.
AbilityNet provide advice on making your device easier to use if you have a disability.
Feedback and contact information
Please contact us if you have an accessibility query including:
- If you are experiencing issues with accessing information or using the website
- If you find an accessibility problem not listed on this statement
- If you have positive feedback on the accessibility considerations made
When you contact us there is a process in place that will acknowledge your contact, tell you who is dealing with it and give you a timescale by which you can expect a reply.
Alternative formats
If you need information in an alternative format, such as braille or a language other than English:
- Email: alternativeformats@kent.gov.uk
- Call: 03000 421 553
An English speaker will take details of what you need and arrange a translation or interpreting service for you. You may need an English-speaking friend or family member to help you with this.
We may not be able to meet your requirements immediately, but we will try to provide an interpreter (or translations service) to help you as quickly as possible.
Complaints process
Once you have reported a problem with our website or asked for an alternative format, but you are not happy with our response, you can use our complaints process to register your difficulty. This helps us improve our systems.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the 'accessibility regulations').
If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website's accessibility
Kent County Council is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance Status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.
Non-accessible content
We formally test the accessibility of key user journeys that represent the breadth of content across our website on a regular basis against WCAG 2.2 AA standards.
Some parts of the website may not work for everyone. Below are known issues we either need to fix, cannot fix, or do not need to fix right now.
If you find something that does not work that we missed, remember to contact us.
Focus Not Obscured
Ensure when an item gets keyboard focus, it is at least partially visible.
Dropdowns remain persistent even after tabbing off and elements that it covers are still covered when they receive focus.
This is not compliant with WCAG Guideline 2.4.11
We are working to correct this issue.
Non Text Contrast
Contrast ratio of hover and graphical components and background is at least 3.1.
There are several elements which do not have sufficient colour contrast. This is not compliant with WCAG Guideline 1.4.11.
We are working to correct this issue.
Contrast
Provide sufficient contrast between text and its background.
Colour contrast of text on images is inconsistent and fails in areas due to different contrasts across the image. This is not compliant with WCAG Guideline 1.4.3.
We are working to correct this issue.
Info and Relationships
Information, structure and relationships conveyed through presentation can be programmatically determined or are available in text.
There are several elements that do not have correct labels. This is not compliant with WCAG Guideline 1.3.1.
We will correct this over time as we review each page.
Identify Input and Purpose
Input labels have appropriate autocomplete attributes defined.
The contact us form has autocomplete missing. This is not compliant with WCAG Guideline 1.3.5.
We are working to correct this issue.
3rd Party content
Our website contains third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the 3rd party to improve it's accessibility. This may include:
- Links to non-KCC websites
- Content/functionality on our website
- Content hosted on other websites, such as social media sites
Some of our 3rd party partners publish their own accessibility statements.
Preparation of this accessibility statement
This statement was prepared on 8th June 2020. It was last reviewed November 2025.