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Jude Farrell - Head of Service
Jude is the Head of Service for Kent County Council (KCC) Community Learning and Skills which delivers Apprenticeships, Study Programmes for young people and Adult Skills courses across Kent under the brands Kent Training and Apprenticeships and Kent Adult Education.
On leaving school, Jude undertook an Electronic Engineering Apprenticeship before deciding to change careers and moving into the world of education. Jude has undertaken various roles within the Adult Education sector for many years, joining KCC Community Learning and Skills in 2000 as a community based IT tutor/coordinator.
Jude is passionate about people; she has undertaken many years of voluntary roles with a range of organisations that support people to improve their lives and loves working in an environment that provides constant challenge, as well as regular reward from seeing the impact that education makes in improving learners' opportunities and lives.
Matt Wallace-Wells - Deputy Head of Service
Matt joined CLS in 2011, having previously worked for the Kent and Medway NHS Mental Health trust where he qualified as a chartered accountant. When he began his career at CLS, he was overwhelmed by the power that education has to change people's lives. Matt says "It can open doors, eyes and minds, provide a fresh focus or perspective, progress careers, develop empathy, and drive people to understand, to think and to grow. The question I always ask myself is 'What can I do to support and enable high quality learning opportunities for the people of Kent?' This is what keeps me driven to help our wonderful service to continue to thrive and succeed."
Charlotte Fryer - Quality and Compliance Manager
Before joining Kent County Council (KCC), Charlotte worked with various training providers specialising in Apprenticeships, where she held a range of roles, including Assessor, Internal Verifier, Operations Manager, Training Manager and Quality Manager. While her career path has not always followed a straight line, she says "each position has contributed to my personal growth and a deeper understanding of the sector." Prior to this, Charlotte spent time working in the hospitality sector, although she'll be the first to admit her culinary skills might not quite live up to the experience! With over 25 years in education, she has witnessed and navigated significant changes, including shifts in funding body requirements, awarding organisation standards, and the evolving inspection frameworks from Ofsted and Matrix, to name just a few.
Charlotte says "One of the most important aspects of my work has always been continuous improvement - never standing still, but constantly seeking ways to enhance the support we offer to learners, meet the needs of Kent's community and elevate the quality of our services. The most rewarding part of my role is seeing learners progress and take on new challenges. There's a real sense of satisfaction in being part of their journey and witnessing their success."
When Charlotte is not focused on work, she enjoys the fast-paced world of Formula 1 - after all, both fields require quick thinking and decision-making that can change the course of the day! Charlotte also enjoys box set dramas as she enjoys trading problem-solving for a good plot twist. Charlotte's biggest vice is undoubtedly a perfectly brewed cup of coffee!
Janice Denyer - County Education Manager - Apprenticeships, Employer Focused Training and Ofsted Nominee
Currently serving as the County Education Manager with Kent Training and Apprenticeships, Janice oversees all aspects of apprenticeships and employer-focused learning. Janice is a dedicated and innovative professional with extensive experience in business leadership, education and customer service. Her career spans over four decades, including significant roles at the Royal Bank of Scotland, where she excelled for 25 years before moving to Kent County Council in 2012.
Janice's commitment to education is evident through both her employed and voluntary roles over the years in various subjects, including business administration, customer service, management, IT and youth worker development. She is passionate about facilitating learning and enhancing the educational experience with innovative resources and technology.
Janice moved from banking to education as banking became less focused on supporting the individual through their life stages. Janice says, "I enjoy supporting people to develop their knowledge, skills and behaviours and have 'Eureka' moments when they learn something new. It is amazing to work with tutors and adult learners and witness the positive impact our training and support can have on their daily lives".
In addition to her professional achievements, Janice has a strong background in voluntary work, contributing to organisations such as the British Red Cross, St John Ambulance, and British Divers Marine Life Rescue. Her dedication to community service has been recognised with awards like the Voluntary Medical Service Medal.